Privacy Policy

Privacy Policy for Jalwaa Gems

Last Updated: 5 April 2025

Welcome to Jalwaa Gems! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and shop at https://jalwaagems.com.

By using our website, you agree to the terms outlined in this Privacy Policy. If you disagree with any terms, please stop using our website.

1. Information We Collect
2. Personal Data

We required  the following personal information when you create an account, place an order, or contact us:

• Name (First and Last)
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed through a secure third-party gateway)

1. Usage Data

We  automatically collect certain information when you visit our website, including:

• Your device’s IP address
• Browser type and version
• Pages you visit and the time spent on each page
• Technical data such as your operating system and device type

1. Social Media Data

If you choose to log in or register using social media accounts (e.g., Google, Facebook, Instagram), we may collect:

• Your name
• Email address
• Profile picture
• Other publicly shared information

2. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Provide customer support
• Improve website performance and user experience
• Send promotional updates and offers (if opted in)
• Prevent fraud and protect against unauthorized access
• Comply with legal obligations

3. Sharing of Your Information

We may share your information with:

• Service Providers: To fulfill your order, process payments, and manage delivery.
• Business Partners: For promotions and offers.
• Legal Authorities: If required by law or in response to legal processes.
• With Your Consent: If you agree to additional sharing.

We do not sell or rent your personal data to third parties.

4. Data Storage and Protection

• We store your data on secure servers.
• Payment information is encrypted and processed through a secure payment gateway.
• We implement industry-standard security measures to prevent unauthorized access.

5. Cookies and Tracking Technologies

We use cookies and tracking technologies to:

• Improve website performance
• Understand customer behaviour and preferences
• Offer personalized product recommendations

You can adjust your browser settings to refuse cookies, but some features may not function properly without them.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent for marketing communications
• Request a copy of your personal information

To exercise these rights, contact us at business.jalwaagems@gmail.com or +91 82695 49771.

7. Data Retention

• We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.
• Transaction data is retained for record-keeping and compliance with legal obligations.

8. Children’s Privacy

• Our website is not intended for children under 13 years of age.
• We do not knowingly collect personal information from minors.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies.

10. Business Transfers

If Jalwaa Gems is involved in a merger, acquisition, or sale, your personal data may be transferred as part of the business assets.

11. Changes to This Policy

• We may update this Privacy Policy from time to time.
• Any changes will be posted on this page with an updated “Last Updated” date.
• Continued use of the website after changes constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: business.jalwaagems@gmail.com
• Phone: 8349927791